By providing contact information on this website, you consent to the collection, use and transfer of your information under the terms of this policy.
INFORMATION THAT WE COLLECT FROM YOU
When you visit http://www.lubemaster.com.au you may be asked to provide certain information about yourself including your name, contact details and other information pertinent to your query.
We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
USE OF YOUR INFORMATION
Your information will enable us to provide personalised service and assistance to you in relation to the goods or services you have an interest in. It will also enable us to contact you where necessary concerning your queries. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our products and/or services and to notify you occasionally about important changes or developments to our website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know by emailing Lubemaster@cleanoilservices.com.au.
DISCLOSURE OF YOUR INFORMATION
The information you provide to us will not be given to, used by or accessed by any other party. However, if our business enters into a joint venture with, or is sold to, or merged with another business entity, your information may be disclosed to our new business partners or owners.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
ACCESSING AND UPDATING
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at Lubemaster@cleanoilservices.com.au. However, a fee may be charged to cover the cost of retrieval.
QUESTIONS AND COMPLAINTS
If you believe that we have at any time failed to keep one of our commitments to you to handle your personal information in the manner required by the Privacy Act, the APPs or the Code, please contact us at Lubemaster@cleanoilservices.com. We will advise as to whether or not we agree with your complaint and whether any action is required. If you feel dissatisfied after having contacted us then you may phone the Office of the Australian Information Commissioner on 1300 363992.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to Lubemaster@cleanoilservices.com.
For more information about the Privacy Act, the Australian Privacy Principles and the Code go to www.oaic.gov.au.
Modified June 2014